Refund & Return Policy – JK Enterprises

Effective Date: 28 September 2025

At JK Enterprises, we prioritize customer satisfaction. This Refund & Return Policy explains the process, conditions, and timelines for returns, replacements, and refunds of products purchased from us.

1. Eligibility for Returns

You may request a return if:

• The product is damaged, defective, or different from what was ordered.
  
  

• The request is made within 7 days of receiving the product (unless otherwise specified).
  
  

• The product is unused, in original packaging, and accompanied by the receipt or proof of purchase.
  
  

Note: Some items, such as custom orders, perishable goods, or items marked “non-returnable,” are not eligible for return.

2. Return Process

To initiate a return:

1. Contact our customer support team at contact@jkenterprises.com or +91-XXXX-XXXXXX.
   
   

2. Provide order details, reason for return, and photos of the product if damaged.
   
   

3. Our team will guide you on packaging, pickup, or drop-off procedures.
   
   

Important: Returns must follow the instructions provided by JK Enterprises. Failure to comply may result in the return being rejected.

3. Refunds

• Refunds are processed after the returned product is inspected and approved.
  
  

• Approved refunds are credited to the original payment method within 7–14 business days.
  
  

• Shipping or delivery charges are non-refundable, except in cases of defective or wrong products delivered.
  
  

4. Replacements & Exchanges

• If a product is defective or incorrect, JK Enterprises will offer a replacement or exchange.
  
  

• Requests for replacements or exchanges must be made within 7 days of delivery.
  
  

• Replacement items are subject to availability; if unavailable, a refund will be issued.
  
  

5. Cancellation Policy

• Orders can be canceled before shipment by contacting customer support.
  
  

• Once an order is shipped, it cannot be canceled but may be eligible for a return upon delivery following this policy.

6. Shipping for Returns

• Customers are responsible for return shipping unless the product is defective or incorrect.
  
  

• We recommend using a tracked and insured shipping method for all returns. JK Enterprises is not responsible for lost or damaged packages during return transit.

7. Contact Information

For any questions or to initiate a return, replacement, or refund:

JK Enterprises
Email: contact@jkenterprises.com
Phone: +91-XXXX-XXXXXX
Address: [Your Registered Business Address]